Setting up 2 Factor Authentication (2FA) on your account

At MARKSYSTEM, we take the security and protection of our customer’s data extremely seriously. We are constantly reviewing our systems to ensure optimal security for all clients’ information stored on our servers. Passwords are becoming increasingly easy to compromise – users sometimes have the same password for everything they do online, or use a simple, easy to guess password. Some users have used the same password for a long time which has unknowingly been leaked. This is where 2 Factor Authentication can help.

We issue “time based one-time passwords” – these are issued using an app installed on your Android or iPhone. When you log in to the MARKSYSTEM client area, you will enter your email address and password as usual. A second login prompt is then presented where you key in the 6-digit code from your smartphone. Once verified you can then log in to your account.

We recommend Google Authenticator for Android and iPhone/iPad.

To set up 2 Factor Authentication on your MARKSYSTEM account, you will first need to login to your client area

Once logged in, in the top right (just under My Account) click, “Manage Account”

– Click "Security Settings".
– Click the blue “click here to enable” button
– Click Get Started

Login to your preferred authenticator app and scan the QR code shown. The next time you login to your account you will be prompted to also enter a code from your authenticator.

 

If you have any questions on the above, please do not hesitate to 'Open a Ticket' and we will be happy to advise further.

  • 2 factor authentication, 2fa
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